Keeping track of all vendors and systems
We know from research that managing vendors and systems is challenging. Companies have, depending on what research you look into, somewhere between 250 and 320 apps or pieces of software on average.
30 to 40 percent of that is shadow IT, that is software that is not officially known within the organisation.
Therefore, many of the software vendors are not really “managed” by the organisation - some research suggests that on average more than 50 % of software vendors are not managed at all.
That comes with a number of serious problems to the organisation, primarily because you pay for software you are not using and you take on unknown risks.