Handling data subject requests does not have to be a tangled web of stress. Here are four ways you can remove complexity from your request workflow.
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Your customer success manager just came by your desk to tell you that "someone" wants their data deleted. So you scramble to find a sticky note, write down the partial name that was given, and put a reminder in your calendar to follow up.
Was this a customer, a partner, or a previous employee? Has the person identified themselves? When did they submit the request? In which systems is this person's data stored? Who’s responsible for these systems? Is the data entangled with another person’s data?
What about all the other requests that come through email, phone, social media, or chat? How do you keep an overview and delegate tasks? And where do you find a structured workflow that ensures compliance and efficiency?
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Get a demo on the data subject request log
Book a demo with MadsEasily assign responsibilities to system operators to retrieve or delete data across all relevant systems. With the built-in task manager, you are in complete control, when collaborating with your team.
Stop wondering whether you are working on the right request or forgetting something. The request log makes it easy to get a complete overview of all your requests, their status and what needs to be done.
When authorities come knocking and ask how you handle requests, you need to be able to show that no person falls between the cracks. With a structured DSAR register, you can provide complete documentation, ensuring compliance with GDPR and other regulations.
DSARs can highlight potential risks, security concerns, or customer trust issues. With the log, you get a clear overview of request patterns, helping you refine data protection strategies and enhance privacy management policies.
Leveraging automation in DSAR management helps reduce manual workload, minimise human error, and ensure timely responses. Automated workflows can streamline request intake, verification, data retrieval, and communication, making it easier to meet the 30-day legal response deadline under GDPR and other regulations.
A well-structured DSAR process should include a comprehensive audit trail that records each step taken to fulfill a request. This ensures transparency, facilitates regulatory compliance, and provides documentation in case of audits or legal inquiries. Implementing clear workflows reduces the risk of non-compliance, fines, and reputational harm.
Regardless of company size, a scalable DSAR solution ensures that data subject requests are handled consistently and efficiently. Small businesses benefit from structured workflows that keep them compliant, while larger organisations can manage higher request volumes without operational strain.
Ensuring secure and transparent DSAR handling builds trust with customers and regulatory bodies. Best practices include centralising request intake, verifying requester identities, using secure data retrieval methods, and maintaining clear communication throughout the process. This approach minimises data breaches and unauthorised disclosures.
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